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Zendesk MCP

Gold Verified
https://www.mcpforge.tech/api/servers/zendesk-mcp-qke47

57 views

MCPForge Score

89

Verified

How is MCPForge Score calculated?

Weighted composite of 5 dimensions:

Security 30% · Compatibility 20% · Compliance 20% · Quality 15% · Health 15%

90–100 Enterprise Ready · 80–89 Verified · 60–79 Production Candidate · 40–59 Needs Review · 0–39 High Risk

Security
93
Compliance
82
Compatibility
83
Quality
92
Health
95

View Security Report

Governance assessment, risk analysis, and production readiness verdict

→

About MCPForge Scores MCPForge Scores are proprietary assessment metrics designed to help identify potential security, compliance, compatibility, quality and operational risks. Scores should be treated as guidance and not as a formal certification, audit or compliance determination.

93

Security

How is this calculated?

✓Authentication requirements

✓Destructive operations

✓Sensitive endpoints

✓Approval workflows

✓Tool permissions

✓Audit coverage

This score is an MCPForge risk assessment metric and should be treated as guidance rather than a formal security audit.

For this server

+Server reachable and responding

+Authentication flow detected

−6 destructive operations detected

−Credentials Vault not configured — API keys may be exposed through direct agent access if tools require authentication

82

Compliance

How is this calculated?

✓PII handling

✓Customer data exposure

✓Billing operations

✓User deletion operations

✓Regulatory-sensitive endpoints

This score indicates potential compliance considerations and is not legal advice.

For this server

−User/contact data handling detected (GDPR/CCPA obligations)

−Deletion operations detected (GDPR Art. 17 audit trail required)

−Credentials Vault not configured — configure to ensure proper server-side key management

83

Compat

How is this calculated?

✓MCP protocol support

✓Tool naming

✓Schema quality

✓Claude Desktop compatibility

✓Resources support

✓Prompts support

For this server

+MCP protocol handshake successful

+383 tools discovered

+All tool names compatible with Claude Desktop

+resources/list endpoint supported

+prompts/list endpoint supported

−383 tools — large count may impact agent context

92

Quality

How is this calculated?

✓Pagination support

✓Filtering support

✓Bounded responses

✓Tool descriptions

✓Parameter quality

✓API design characteristics

For this server

+All tools have descriptions

+Pagination parameters detected

+Filtering/search parameters detected

95

Health

How is this calculated?

✓Success rate

✓Error rate

✓Response latency

✓Tool availability

✓Execution reliability

For this server

+All protocol tests passed

−Tool execution returned errors or warnings

−High latency (1800ms)

+383 tools operational

Security Findings✓ 4 passed✗ 3 flagged
View findings →

Connectivity

✓HTTPS / TLS endpoint

✓Server reachable

—MCP protocol handshake

Verification Findings

✓Server reachable and responding

✓Authentication flow detected

✗6 destructive operations detected

✗Credentials Vault not configured — API keys may be exposed through direct agent access if tools require authentication

🔌 MCP Protocol Details

TransportHTTP Streamable
Protocol Version—
AuthenticationNone detected
Health Endpoint—
Tools610 discovered
Resources—
Prompts—
Response Time—

Overview

Zendesk MCP gives AI agents access to customer support — tickets, conversations, and agents. Built with MCPForge, it includes audit logging, tool-level permissions, and governance controls.

610Tools
AddOrganizationTagsAutocompleteCustomObjectRecordSearchAutocompleteOrganizationsAutocompleteProblemsAutocompleteTagsAutocompleteTagsPostAutocompleteUsersAutocompleteUsersPostBatchOperateTriggerCategoriesBulkDeleteAutomationsBulkDeleteSessionsByUserIdBulkDeleteTicketsBulkDeleteViewsBulkPermanentlyDeleteTicketsBulkRestoreDeletedTicketsBulkSetAgentAttributeValuesJobBulkUpdateDefaultCustomStatusChangeOwnPasswordCheckHostMappingValidityCheckHostMappingValidityForExistingBrandClientGenerateSecretCloneTicketFormCountActivitiesCountAuditsForTicketCountCustomObjectRecordsCountDeletedUsersCountGroupUsersCountGroupsCountOrganizationTicketsCountOrganizationUsersCountOrganizationsCountSatisfactionRatingsCountSearchResultsCountTagsCountTicketCommentsCountTicketFieldsCountTicketsCountUserAssignedTicketsCountUserCCDTicketsCountUserGroupsCountUserOrganizationsCountUsersCountViewsCreateAccessRuleCreateApprovalRequestCreateAssociatedMacroAttachmentCreateAttributeCreateAttributeValueCreateAutomationCreateBookmark
Show all 610 tools
CreateBrandCreateCustomObjectCreateCustomObjectFieldCreateCustomObjectRecordCreateCustomObjectRecordAttachmentCreateCustomRoleCreateCustomStatusCreateDeletionScheduleCreateDynamicContentCreateDynamicContentVariantCreateEndUserIdentityCreateGroupCreateGroupMembershipCreateGroupSLAPolicyCreateItamAssetCreateItamAssetTypeCreateItamAssetTypeFieldCreateItamLocationCreateMacroCreateMacroAttachmentCreateManyDynamicContentVariantsCreateManyOrganizationMembershipsCreateManyOrganizationsCreateManyUsersCreateOAuthClientCreateOAuthTokenCreateObjectTriggerCreateOrUpdateManyUsersCreateOrUpdateOrganizationCreateOrUpdateTicketFieldOptionCreateOrUpdateUserCreateOrUpdateUserFieldOptionCreateOrganizationCreateOrganizationFieldCreateOrganizationMembershipCreateOrganizationMergeCreateOrganizationSubscriptionCreateQueueCreateRequestCreateResourceCollectionCreateSLAPolicyCreateSharingAgreementCreateSupportAddressCreateTargetCreateTaskListCreateTaskListTemplateCreateTicketCreateTicketContentPinCreateTicketFieldCreateTicketFormCreateTicketFormStatusesCreateTicketFormStatusesForCustomStatusCreateTicketFromTweetCreateTicketOrVoicemailTicketCreateTicketSatisfactionRatingCreateTokenForGrantTypeCreateTrialAccountCreateTriggerCreateTriggerCategoryCreateUserCreateUserFieldCreateUserGroupMembershipCreateUserIdentityCreateUserOrganizationMembershipCreateViewCreateWorkspaceCustomObjectFieldsLimitCustomObjectRecordBulkJobsCustomObjectRecordsLimitCustomObjectsLimitDeleteAccessRuleDeleteAttachmentDeleteAttributeDeleteAttributeValueDeleteAuthenticatedSessionDeleteAutomationDeleteBookmarkDeleteBrandDeleteBrandAgentByIdDeleteBrandLogoDeleteClientDeleteCustomObjectDeleteCustomObjectFieldDeleteCustomObjectRecordDeleteCustomObjectRecordAttachmentDeleteCustomObjectRecordByExternalIdOrNameDeleteCustomRoleByIdDeleteCustomStatusDeleteDeletionScheduleDeleteDynamicContentItemDeleteDynamicContentVariantDeleteEndUserIdentityDeleteGroupDeleteGroupMembershipDeleteGroupSLAPolicyDeleteItamAssetDeleteItamAssetTypeDeleteItamAssetTypeFieldDeleteItamLocationDeleteMacroDeleteManyMacrosDeleteManyObjectTriggersDeleteManyOrganizationMembershipsDeleteManyOrganizationsDeleteManyTriggersDeleteObjectTriggerDeleteOrganizationDeleteOrganizationFieldDeleteOrganizationMembershipDeleteOrganizationSubscriptionDeleteQueueDeleteRecipientAddressDeleteResourceCollectionDeleteSLAPolicyDeleteSessionDeleteSharingAgreementDeleteSuspendedTicketDeleteSuspendedTicketsDeleteTagsTicketDeleteTargetDeleteTaskListTemplateDeleteTicketDeleteTicketContentPinDeleteTicketFieldDeleteTicketFieldOptionDeleteTicketFormDeleteTicketFormStatusByIdDeleteTicketFormStatusesDeleteTicketPermanentlyDeleteTriggerDeleteTriggerCategoryDeleteUploadDeleteUserDeleteUserFieldDeleteUserFieldOptionDeleteUserGroupMembershipDeleteUserIdentityDeleteUserOrganizationMembershipDeleteUserTagsDeleteViewDeleteWorkspaceDestroyManyUsersDestroyManyWorkspacesDetectBestLocaleDownloadCustomObjectRecordAttachmentDynamicContentListVariantsExecuteViewExportAuditLogsExportSearchResultsExportSuspendedTicketsExportViewFilteredSearchCustomObjectRecordsFilteredSearchItamAssetsGetDeletionScheduleGetObjectTriggerGetRelationshipFilterDefinitionsGetSourcesByTargetGetTasksByTaskListTemplateIdGetTriggerGetUserEntitlementsFullGetUserPasswordRequirementsGetViewCountGetViewCountsGettingTwicketStatusGlobalOAuthClientsTokenSummaryGroupMembershipBulkCreateGroupMembershipBulkDeleteGroupMembershipSetDefaultIncrementalCustomObjectRecordExportCursorIncrementalOrganizationExportIncrementalSampleExportIncrementalSkilBasedRoutingAttributeValuesExportIncrementalSkilBasedRoutingAttributesExportIncrementalSkilBasedRoutingInstanceValuesExportIncrementalTicketEventsIncrementalTicketExportCursorIncrementalTicketExportTimeIncrementalUserExportCursorIncrementalUserExportTimeItamAssetBulkJobsListAGentAttributeValuesListAccessRuleDefinitionsListAccessRulesListAccountAttributesListActiveAutomationsListActiveMacrosListActiveObjectTriggersListActiveTriggersListActiveViewsListActivitiesListApprovalRequestsListAssignableGroupMembershipsListAssignableGroupMembershipsByGroupListAssignableGroupsListAttributeValuesListAuditLogsListAuditsForTicketListAutomationsListAvailablePublicLocalesListBookmarksListBrandAgentsListBrandAgentsByBrandListBrandsListCCDRequestsListCommentsListCompactViewsListConversationLogForTicketListCurrentUserOAuthClientsListCustomObjectFieldsListCustomObjectRecordAttachmentsListCustomObjectRecordsListCustomObjectsListCustomRolesListCustomStatusesListDeletedTicketsListDeletedUsersListDeletionSchedulesListDynamicContentsListEmailNotificationsListEndUserIdentitiesListGlobalOAuthClientsListGroupMembershipsListGroupMembershipsByGroupListGroupSLAPoliciesListGroupUsersListGroupsListItamAssetTypeFieldsListItamAssetTypesListItamAssetsListItamLocationsListItamStatusesListJobStatusesListLocalesListLocalesForAgentListMacroActionDefinitionsListMacroAttachmentsListMacroCategoriesListMacrosListMacrosActionsListManyAgentsAttributeValuesListMonitoredTwitterHandlesListOAuthClientsListOAuthTokensListObjectTriggersListObjectTriggersDefinitionsListOpenRequestsListOrganizationFieldsListOrganizationMembershipsListOrganizationMembershipsByOrganizationListOrganizationMergesListOrganizationRequestsListOrganizationSubscriptionsListOrganizationSubscriptionsByOrganizationListOrganizationTagsListOrganizationTicketsListOrganizationUsersListOrganizationsListPermissionPoliciesListQueueDefinitionsListQueuesListRecentTicketsListRemoteAuthenticationsListRequestsListResourceCollectionsListResourceTagsListRoutingAttributeDefinitionsListSLAPoliciesListSatisfactionRatingReasonsListSatisfactionRatingsListSearchResultsListSessionsListSharingAgreementsListSkipsListSolvedRequestsListSupportAddressesListSuspendedTicketsListTagsListTargetFailuresListTargetsListTaskListTemplatesListTicketAttributeValuesListTicketAuditsListTicketCollaboratorsListTicketCommentsListTicketContentPinsListTicketEmailCCsListTicketFieldOptionsListTicketFieldsListTicketFollowersListTicketFormStatusesListTicketFormsListTicketIncidentsListTicketMetricEventsListTicketMetricsListTicketProblemsListTicketSkipsListTicketSkipsByTicketListTicketsListTicketsFromViewListTicketsFullfilledByUserListTriggerActionConditionDefinitionsListTriggerCategoriesListTriggerRevisionsListTriggersListUserAssignedTicketsListUserBrandAgentsListUserCCDTicketsListUserFieldOptionsListUserFieldsListUserFollowedTicketsListUserGroupMembershipsListUserGroupsListUserIdentitiesListUserOrganizationMembershipsListUserOrganizationSubscriptionsListUserOrganizationsListUserRequestedTicketsListUserRequestsListUserSessionsListUserTagsListUsersListViewDefinitionsListViewsListViewsByIdListWorkspacesLogoutManyUsersMakeEndUserIdentityPrimaryMakeTicketCommentPrivateMakeTicketCommentPrivateFromAuditsMakeUserIdentityPrimaryMarkManyTicketsAsSpamMarkTicketAsSpamAndSuspendRequesterMergeEndUsersMergeTicketsIntoTargetTicketOpenTicketInAgentBrowserOpenUsersProfileInAgentBrowserOrganizationRelatedPermanentlyDeleteUserPreviewCountPreviewViewsPushContentToSupportPushNotificationDevicesPutTagsTicketPutUserTagsRecordNewSkipRecoverSuspendedTicketRecoverSuspendedTicketsRedactChatCommentRedactChatCommentAttachmentRedactCommentAttachmentRedactStringInCommentRedactTicketCommentInAgentWorkspaceRemoveOrganizationTagsRenewCurrentSessionReorderCustomObjectFieldsReorderGroupSLAPoliciesReorderOrganizationFieldReorderQueuesReorderSLAPoliciesReorderTicketFieldsReorderTicketFormsReorderTriggersReorderUserFieldReorderWorkspacesReportChannelbackErrorRequestEndUserVerificationRequestUserCreateRequestUserVerificationRestoreDeletedTicketRetrieveGroupSLAPolicyFilterDefinitionItemsRetrieveResourceCollectionRetrieveSLAPolicyFilterDefinitionItemsRevokeCurrentOAuthTokenRevokeOAuthTokenSearchAutomationsSearchCustomObjectRecordsSearchItamAssetsSearchMacroSearchObjectTriggersSearchOrganizationsSearchRequestsSearchTriggersSearchUsersSearchViewsSetAgentAttributeValuesSetOrganizationAsDefaultSetOrganizationMembershipAsDefaultSetOrganizationTagsSetTagsTicketSetTicketAttributeValuesSetUserPasswordSetUserTagsShowAccessRuleShowAccountSettingsShowActivityShowAttachmentShowAttributeShowAttributeValueShowAuditLogShowAutomationShowBrandShowBrandAgentByIdShowChangesToTicketShowClientShowCommentShowCurrentLocaleShowCurrentTokenShowCurrentUserShowCurrentUserSettingsShowCurrentlyAuthenticatedSessionShowCustomObjectShowCustomObjectFieldShowCustomObjectRecordShowCustomRoleByIdShowCustomStatusShowDeletedUserShowDerivedMacroShowDynamicContentItemShowDynamicContentVariantShowEmailNotificationShowEndUserIdentityShowGlobalClientShowGroupByIdShowGroupMembershipByIdShowGroupSLAPolicyShowItamAssetShowItamAssetTypeShowItamAssetTypeFieldShowItamLocationShowItamStatusShowJobStatusShowLocaleByIdShowMacroShowMacroAttachmentShowManyDynamicContentsShowManyEmailNotificationsShowManyJobStatusesShowManyOrganizationsShowManyTicketFieldsShowManyTicketFormStatusesShowManyTicketFormsShowManyUserFieldsShowManyUsersShowMonitoredTwitterHandleShowOrganizationShowOrganizationFieldShowOrganizationMembershipByIdShowOrganizationMembershipByUserIdShowOrganizationMergeShowOrganizationSubscriptionShowPermissionPolicyShowQueueByIdShowRequestShowSLAPolicyShowSatisfactionRatingShowSatisfactionRatingsShowSecuritySettingsShowSessionShowSharingAgreementShowSupportAddressShowSuspendedTicketsShowTargetShowTargetFailureShowTaskListShowTaskListTemplateShowTicketShowTicketAfterChangesShowTicketAuditShowTicketByMessagingConversationIdShowTicketFieldOptionShowTicketFormShowTicketMetricsShowTicketMetricsByTicketShowTicketfieldShowTokenShowTriggerCategoryByIdShowUserShowUserBrandAgentByIdShowUserComplianceDeletionStatusesShowUserFieldShowUserFieldOptionShowUserGroupMembershipByIdShowUserIdentityShowUserRelatedShowViewShowWorkspaceSuspendedTicketsAttachmentsTicketBulkImportTicketFormTicketFormStatusesTicketImportTicketRelatedInformationTicketsCreateManyTicketsShowManyTicketsUpdateManyTriggerRevisionUnassignOrganizationUpdateAccessRuleUpdateAccountSettingsUpdateAttachmentUpdateAttributeUpdateAttributeValueUpdateAutomationUpdateBrandUpdateBrandLogoUpdateClientUpdateCurrentUserSettingsUpdateCustomObjectUpdateCustomObjectFieldUpdateCustomObjectRecordUpdateCustomObjectRecordAttachmentUpdateCustomRoleByIdUpdateCustomStatusUpdateDeletionScheduleUpdateDynamicContentItemUpdateDynamicContentVariantUpdateGroupUpdateGroupSLAPolicyUpdateItamAssetUpdateItamAssetTypeUpdateItamAssetTypeFieldUpdateItamLocationUpdateMacroUpdateManyAutomationsUpdateManyDynamicContentVariantsUpdateManyMacrosUpdateManyObjectTriggersUpdateManyOrganizationsUpdateManyTriggersUpdateManyUsersUpdateManyViewsUpdateObjectTriggerUpdateOrganizationUpdateOrganizationFieldUpdatePermissionPolicyUpdateQueueUpdateRequestUpdateResourceCollectionUpdateSLAPolicyUpdateSharingAgreementUpdateSupportAddressUpdateTargetUpdateTaskListTemplateUpdateTicketUpdateTicketFieldUpdateTicketFormUpdateTicketFormStatusByIdUpdateTicketFormStatusesUpdateTriggerUpdateTriggerCategoryUpdateUserUpdateUserFieldUpdateUserIdentityUpdateViewUpdateWorkspaceUploadFilesUpsertCustomObjectRecordByExternalIdOrNameValidateTokenVerifySubdomainAvailabilityVerifySupportAddressForwardingVerifyUserIdentity

Works with

🖥 Claude Desktop⚡ Claude Code🎯 Cursor🌊 Windsurf▶ Continue🔧 Any MCP Client

Connect to your AI client

No setup required — add this config to start using Zendesk MCP immediately.

Add to your ~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "zendesk-mcp": {
      "url": "https://www.mcpforge.tech/api/servers/zendesk-mcp-qke47",
      "transport": "http"
    }
  }
}

Windows: %APPDATA%\Claude\claude_desktop_config.json

Verification History

June 22, 2026·Score: 89

1 verification total · Score updates on re-verification.

Distribution

Not yet published to external directories.

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MCPForge Score for Zendesk MCP

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