Official MCPForge Profile
Zendesk MCP Gold Verified 1 views
MCPForge Score
89
Verified
How is MCPForge Score calculated? Weighted composite of 5 dimensions:
Security 30% · Compatibility 20% · Compliance 20% · Quality 15% · Health 15%
90–100 Enterprise Ready · 80–89 Verified · 60–79 Production Candidate · 40–59 Needs Review · 0–39 High Risk
View Security Report
Governance assessment, risk analysis, and production readiness verdict
→ About MCPForge Scores MCPForge Scores are proprietary assessment metrics designed to help identify potential security, compliance, compatibility, quality and operational risks. Scores should be treated as guidance and not as a formal certification, audit or compliance determination.
93
Security
How is this calculated? ✓ Authentication requirements
✓ Destructive operations
✓ Sensitive endpoints
✓ Approval workflows
✓ Tool permissions
✓ Audit coverage
This score is an MCPForge risk assessment metric and should be treated as guidance rather than a formal security audit.
For this server
+ Server reachable and responding
+ Authentication flow detected
− 6 destructive operations detected
− Credentials Vault not configured — API keys may be exposed through direct agent access if tools require authentication
82
Compliance
How is this calculated? ✓ PII handling
✓ Customer data exposure
✓ Billing operations
✓ User deletion operations
✓ Regulatory-sensitive endpoints
This score indicates potential compliance considerations and is not legal advice.
For this server
− User/contact data handling detected (GDPR/CCPA obligations)
− Deletion operations detected (GDPR Art. 17 audit trail required)
− Credentials Vault not configured — configure to ensure proper server-side key management
83
Compat
How is this calculated? ✓ MCP protocol support
✓ Tool naming
✓ Schema quality
✓ Claude Desktop compatibility
✓ Resources support
✓ Prompts support
For this server
+ MCP protocol handshake successful
+ 383 tools discovered
+ All tool names compatible with Claude Desktop
+ resources/list endpoint supported
+ prompts/list endpoint supported
− 383 tools — large count may impact agent context
92
Quality
How is this calculated? ✓ Pagination support
✓ Filtering support
✓ Bounded responses
✓ Tool descriptions
✓ Parameter quality
✓ API design characteristics
For this server
+ All tools have descriptions
+ Pagination parameters detected
+ Filtering/search parameters detected
95
Health
How is this calculated? ✓ Success rate
✓ Error rate
✓ Response latency
✓ Tool availability
✓ Execution reliability
For this server
+ All protocol tests passed
− Tool execution returned errors or warnings
− High latency (1800ms)
+ 383 tools operational
Overview
Zendesk MCP gives AI agents access to customer support — tickets, conversations, and agents. Built with MCPForge, it includes audit logging, tool-level permissions, and governance controls.
610 Tools
AddOrganizationTags AutocompleteCustomObjectRecordSearch AutocompleteOrganizations AutocompleteProblems AutocompleteTags AutocompleteTagsPost AutocompleteUsers AutocompleteUsersPost BatchOperateTriggerCategories BulkDeleteAutomations BulkDeleteSessionsByUserId BulkDeleteTickets BulkDeleteViews BulkPermanentlyDeleteTickets BulkRestoreDeletedTickets BulkSetAgentAttributeValuesJob BulkUpdateDefaultCustomStatus ChangeOwnPassword CheckHostMappingValidity CheckHostMappingValidityForExistingBrand ClientGenerateSecret CloneTicketForm CountActivities CountAuditsForTicket CountCustomObjectRecords CountDeletedUsers CountGroupUsers CountGroups CountOrganizationTickets CountOrganizationUsers CountOrganizations CountSatisfactionRatings CountSearchResults CountTags CountTicketComments CountTicketFields CountTickets CountUserAssignedTickets CountUserCCDTickets CountUserGroups CountUserOrganizations CountUsers CountViews CreateAccessRule CreateApprovalRequest CreateAssociatedMacroAttachment CreateAttribute CreateAttributeValue CreateAutomation CreateBookmark
Show all 610 tools CreateBrand CreateCustomObject CreateCustomObjectField CreateCustomObjectRecord CreateCustomObjectRecordAttachment CreateCustomRole CreateCustomStatus CreateDeletionSchedule CreateDynamicContent CreateDynamicContentVariant CreateEndUserIdentity CreateGroup CreateGroupMembership CreateGroupSLAPolicy CreateItamAsset CreateItamAssetType CreateItamAssetTypeField CreateItamLocation CreateMacro CreateMacroAttachment CreateManyDynamicContentVariants CreateManyOrganizationMemberships CreateManyOrganizations CreateManyUsers CreateOAuthClient CreateOAuthToken CreateObjectTrigger CreateOrUpdateManyUsers CreateOrUpdateOrganization CreateOrUpdateTicketFieldOption CreateOrUpdateUser CreateOrUpdateUserFieldOption CreateOrganization CreateOrganizationField CreateOrganizationMembership CreateOrganizationMerge CreateOrganizationSubscription CreateQueue CreateRequest CreateResourceCollection CreateSLAPolicy CreateSharingAgreement CreateSupportAddress CreateTarget CreateTaskList CreateTaskListTemplate CreateTicket CreateTicketContentPin CreateTicketField CreateTicketForm CreateTicketFormStatuses CreateTicketFormStatusesForCustomStatus CreateTicketFromTweet CreateTicketOrVoicemailTicket CreateTicketSatisfactionRating CreateTokenForGrantType CreateTrialAccount CreateTrigger CreateTriggerCategory CreateUser CreateUserField CreateUserGroupMembership CreateUserIdentity CreateUserOrganizationMembership CreateView CreateWorkspace CustomObjectFieldsLimit CustomObjectRecordBulkJobs CustomObjectRecordsLimit CustomObjectsLimit DeleteAccessRule DeleteAttachment DeleteAttribute DeleteAttributeValue DeleteAuthenticatedSession DeleteAutomation DeleteBookmark DeleteBrand DeleteBrandAgentById DeleteBrandLogo DeleteClient DeleteCustomObject DeleteCustomObjectField DeleteCustomObjectRecord DeleteCustomObjectRecordAttachment DeleteCustomObjectRecordByExternalIdOrName DeleteCustomRoleById DeleteCustomStatus DeleteDeletionSchedule DeleteDynamicContentItem DeleteDynamicContentVariant DeleteEndUserIdentity DeleteGroup DeleteGroupMembership DeleteGroupSLAPolicy DeleteItamAsset DeleteItamAssetType DeleteItamAssetTypeField DeleteItamLocation DeleteMacro DeleteManyMacros DeleteManyObjectTriggers DeleteManyOrganizationMemberships DeleteManyOrganizations DeleteManyTriggers DeleteObjectTrigger DeleteOrganization DeleteOrganizationField DeleteOrganizationMembership DeleteOrganizationSubscription DeleteQueue DeleteRecipientAddress DeleteResourceCollection DeleteSLAPolicy DeleteSession DeleteSharingAgreement DeleteSuspendedTicket DeleteSuspendedTickets DeleteTagsTicket DeleteTarget DeleteTaskListTemplate DeleteTicket DeleteTicketContentPin DeleteTicketField DeleteTicketFieldOption DeleteTicketForm DeleteTicketFormStatusById DeleteTicketFormStatuses DeleteTicketPermanently DeleteTrigger DeleteTriggerCategory DeleteUpload DeleteUser DeleteUserField DeleteUserFieldOption DeleteUserGroupMembership DeleteUserIdentity DeleteUserOrganizationMembership DeleteUserTags DeleteView DeleteWorkspace DestroyManyUsers DestroyManyWorkspaces DetectBestLocale DownloadCustomObjectRecordAttachment DynamicContentListVariants ExecuteView ExportAuditLogs ExportSearchResults ExportSuspendedTickets ExportView FilteredSearchCustomObjectRecords FilteredSearchItamAssets GetDeletionSchedule GetObjectTrigger GetRelationshipFilterDefinitions GetSourcesByTarget GetTasksByTaskListTemplateId GetTrigger GetUserEntitlementsFull GetUserPasswordRequirements GetViewCount GetViewCounts GettingTwicketStatus GlobalOAuthClientsTokenSummary GroupMembershipBulkCreate GroupMembershipBulkDelete GroupMembershipSetDefault IncrementalCustomObjectRecordExportCursor IncrementalOrganizationExport IncrementalSampleExport IncrementalSkilBasedRoutingAttributeValuesExport IncrementalSkilBasedRoutingAttributesExport IncrementalSkilBasedRoutingInstanceValuesExport IncrementalTicketEvents IncrementalTicketExportCursor IncrementalTicketExportTime IncrementalUserExportCursor IncrementalUserExportTime ItamAssetBulkJobs ListAGentAttributeValues ListAccessRuleDefinitions ListAccessRules ListAccountAttributes ListActiveAutomations ListActiveMacros ListActiveObjectTriggers ListActiveTriggers ListActiveViews ListActivities ListApprovalRequests ListAssignableGroupMemberships ListAssignableGroupMembershipsByGroup ListAssignableGroups ListAttributeValues ListAuditLogs ListAuditsForTicket ListAutomations ListAvailablePublicLocales ListBookmarks ListBrandAgents ListBrandAgentsByBrand ListBrands ListCCDRequests ListComments ListCompactViews ListConversationLogForTicket ListCurrentUserOAuthClients ListCustomObjectFields ListCustomObjectRecordAttachments ListCustomObjectRecords ListCustomObjects ListCustomRoles ListCustomStatuses ListDeletedTickets ListDeletedUsers ListDeletionSchedules ListDynamicContents ListEmailNotifications ListEndUserIdentities ListGlobalOAuthClients ListGroupMemberships ListGroupMembershipsByGroup ListGroupSLAPolicies ListGroupUsers ListGroups ListItamAssetTypeFields ListItamAssetTypes ListItamAssets ListItamLocations ListItamStatuses ListJobStatuses ListLocales ListLocalesForAgent ListMacroActionDefinitions ListMacroAttachments ListMacroCategories ListMacros ListMacrosActions ListManyAgentsAttributeValues ListMonitoredTwitterHandles ListOAuthClients ListOAuthTokens ListObjectTriggers ListObjectTriggersDefinitions ListOpenRequests ListOrganizationFields ListOrganizationMemberships ListOrganizationMembershipsByOrganization ListOrganizationMerges ListOrganizationRequests ListOrganizationSubscriptions ListOrganizationSubscriptionsByOrganization ListOrganizationTags ListOrganizationTickets ListOrganizationUsers ListOrganizations ListPermissionPolicies ListQueueDefinitions ListQueues ListRecentTickets ListRemoteAuthentications ListRequests ListResourceCollections ListResourceTags ListRoutingAttributeDefinitions ListSLAPolicies ListSatisfactionRatingReasons ListSatisfactionRatings ListSearchResults ListSessions ListSharingAgreements ListSkips ListSolvedRequests ListSupportAddresses ListSuspendedTickets ListTags ListTargetFailures ListTargets ListTaskListTemplates ListTicketAttributeValues ListTicketAudits ListTicketCollaborators ListTicketComments ListTicketContentPins ListTicketEmailCCs ListTicketFieldOptions ListTicketFields ListTicketFollowers ListTicketFormStatuses ListTicketForms ListTicketIncidents ListTicketMetricEvents ListTicketMetrics ListTicketProblems ListTicketSkips ListTicketSkipsByTicket ListTickets ListTicketsFromView ListTicketsFullfilledByUser ListTriggerActionConditionDefinitions ListTriggerCategories ListTriggerRevisions ListTriggers ListUserAssignedTickets ListUserBrandAgents ListUserCCDTickets ListUserFieldOptions ListUserFields ListUserFollowedTickets ListUserGroupMemberships ListUserGroups ListUserIdentities ListUserOrganizationMemberships ListUserOrganizationSubscriptions ListUserOrganizations ListUserRequestedTickets ListUserRequests ListUserSessions ListUserTags ListUsers ListViewDefinitions ListViews ListViewsById ListWorkspaces LogoutManyUsers MakeEndUserIdentityPrimary MakeTicketCommentPrivate MakeTicketCommentPrivateFromAudits MakeUserIdentityPrimary MarkManyTicketsAsSpam MarkTicketAsSpamAndSuspendRequester MergeEndUsers MergeTicketsIntoTargetTicket OpenTicketInAgentBrowser OpenUsersProfileInAgentBrowser OrganizationRelated PermanentlyDeleteUser PreviewCount PreviewViews PushContentToSupport PushNotificationDevices PutTagsTicket PutUserTags RecordNewSkip RecoverSuspendedTicket RecoverSuspendedTickets RedactChatComment RedactChatCommentAttachment RedactCommentAttachment RedactStringInComment RedactTicketCommentInAgentWorkspace RemoveOrganizationTags RenewCurrentSession ReorderCustomObjectFields ReorderGroupSLAPolicies ReorderOrganizationField ReorderQueues ReorderSLAPolicies ReorderTicketFields ReorderTicketForms ReorderTriggers ReorderUserField ReorderWorkspaces ReportChannelbackError RequestEndUserVerification RequestUserCreate RequestUserVerification RestoreDeletedTicket RetrieveGroupSLAPolicyFilterDefinitionItems RetrieveResourceCollection RetrieveSLAPolicyFilterDefinitionItems RevokeCurrentOAuthToken RevokeOAuthToken SearchAutomations SearchCustomObjectRecords SearchItamAssets SearchMacro SearchObjectTriggers SearchOrganizations SearchRequests SearchTriggers SearchUsers SearchViews SetAgentAttributeValues SetOrganizationAsDefault SetOrganizationMembershipAsDefault SetOrganizationTags SetTagsTicket SetTicketAttributeValues SetUserPassword SetUserTags ShowAccessRule ShowAccountSettings ShowActivity ShowAttachment ShowAttribute ShowAttributeValue ShowAuditLog ShowAutomation ShowBrand ShowBrandAgentById ShowChangesToTicket ShowClient ShowComment ShowCurrentLocale ShowCurrentToken ShowCurrentUser ShowCurrentUserSettings ShowCurrentlyAuthenticatedSession ShowCustomObject ShowCustomObjectField ShowCustomObjectRecord ShowCustomRoleById ShowCustomStatus ShowDeletedUser ShowDerivedMacro ShowDynamicContentItem ShowDynamicContentVariant ShowEmailNotification ShowEndUserIdentity ShowGlobalClient ShowGroupById ShowGroupMembershipById ShowGroupSLAPolicy ShowItamAsset ShowItamAssetType ShowItamAssetTypeField ShowItamLocation ShowItamStatus ShowJobStatus ShowLocaleById ShowMacro ShowMacroAttachment ShowManyDynamicContents ShowManyEmailNotifications ShowManyJobStatuses ShowManyOrganizations ShowManyTicketFields ShowManyTicketFormStatuses ShowManyTicketForms ShowManyUserFields ShowManyUsers ShowMonitoredTwitterHandle ShowOrganization ShowOrganizationField ShowOrganizationMembershipById ShowOrganizationMembershipByUserId ShowOrganizationMerge ShowOrganizationSubscription ShowPermissionPolicy ShowQueueById ShowRequest ShowSLAPolicy ShowSatisfactionRating ShowSatisfactionRatings ShowSecuritySettings ShowSession ShowSharingAgreement ShowSupportAddress ShowSuspendedTickets ShowTarget ShowTargetFailure ShowTaskList ShowTaskListTemplate ShowTicket ShowTicketAfterChanges ShowTicketAudit ShowTicketByMessagingConversationId ShowTicketFieldOption ShowTicketForm ShowTicketMetrics ShowTicketMetricsByTicket ShowTicketfield ShowToken ShowTriggerCategoryById ShowUser ShowUserBrandAgentById ShowUserComplianceDeletionStatuses ShowUserField ShowUserFieldOption ShowUserGroupMembershipById ShowUserIdentity ShowUserRelated ShowView ShowWorkspace SuspendedTicketsAttachments TicketBulkImport TicketFormTicketFormStatuses TicketImport TicketRelatedInformation TicketsCreateMany TicketsShowMany TicketsUpdateMany TriggerRevision UnassignOrganization UpdateAccessRule UpdateAccountSettings UpdateAttachment UpdateAttribute UpdateAttributeValue UpdateAutomation UpdateBrand UpdateBrandLogo UpdateClient UpdateCurrentUserSettings UpdateCustomObject UpdateCustomObjectField UpdateCustomObjectRecord UpdateCustomObjectRecordAttachment UpdateCustomRoleById UpdateCustomStatus UpdateDeletionSchedule UpdateDynamicContentItem UpdateDynamicContentVariant UpdateGroup UpdateGroupSLAPolicy UpdateItamAsset UpdateItamAssetType UpdateItamAssetTypeField UpdateItamLocation UpdateMacro UpdateManyAutomations UpdateManyDynamicContentVariants UpdateManyMacros UpdateManyObjectTriggers UpdateManyOrganizations UpdateManyTriggers UpdateManyUsers UpdateManyViews UpdateObjectTrigger UpdateOrganization UpdateOrganizationField UpdatePermissionPolicy UpdateQueue UpdateRequest UpdateResourceCollection UpdateSLAPolicy UpdateSharingAgreement UpdateSupportAddress UpdateTarget UpdateTaskListTemplate UpdateTicket UpdateTicketField UpdateTicketForm UpdateTicketFormStatusById UpdateTicketFormStatuses UpdateTrigger UpdateTriggerCategory UpdateUser UpdateUserField UpdateUserIdentity UpdateView UpdateWorkspace UploadFiles UpsertCustomObjectRecordByExternalIdOrName ValidateToken VerifySubdomainAvailability VerifySupportAddressForwarding VerifyUserIdentity
Connect to your AI client
No setup required — add this config to start using Zendesk MCP immediately.
Claude Desktop Cursor Windsurf
Add to your ~/Library/Application Support/Claude/claude_desktop_config.json
Copy {
"mcpServers": {
"zendesk-mcp": {
"url": "https://www.mcpforge.tech/api/servers/zendesk-mcp-qke47",
"transport": "http"
}
}
} Windows: %APPDATA%\Claude\claude_desktop_config.json
Verification History
Verified on June 22, 2026
Score updates automatically on re-verification. Verified 1 time total.
Distribution
Not yet published to external directories.
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