Official MCPForge Profile
Zendesk Sunshine Conversations MCP
Gold Verified57 views
MCPForge Score
89
Verified
How is MCPForge Score calculated?
Weighted composite of 5 dimensions:
Security 30% · Compatibility 20% · Compliance 20% · Quality 15% · Health 15%
90–100 Enterprise Ready · 80–89 Verified · 60–79 Production Candidate · 40–59 Needs Review · 0–39 High Risk
View Security Report
Governance assessment, risk analysis, and production readiness verdict
About MCPForge Scores MCPForge Scores are proprietary assessment metrics designed to help identify potential security, compliance, compatibility, quality and operational risks. Scores should be treated as guidance and not as a formal certification, audit or compliance determination.
90
Security
How is this calculated?
✓Authentication requirements
✓Destructive operations
✓Sensitive endpoints
✓Approval workflows
✓Tool permissions
✓Audit coverage
This score is an MCPForge risk assessment metric and should be treated as guidance rather than a formal security audit.
For this server
+Server reachable and responding
−1 destructive operation detected
−Credentials Vault not configured — API keys may be exposed through direct agent access if tools require authentication
82
Compliance
How is this calculated?
✓PII handling
✓Customer data exposure
✓Billing operations
✓User deletion operations
✓Regulatory-sensitive endpoints
This score indicates potential compliance considerations and is not legal advice.
For this server
−User/contact data handling detected (GDPR/CCPA obligations)
−Deletion operations detected (GDPR Art. 17 audit trail required)
−Credentials Vault not configured — configure to ensure proper server-side key management
88
Compat
How is this calculated?
✓MCP protocol support
✓Tool naming
✓Schema quality
✓Claude Desktop compatibility
✓Resources support
✓Prompts support
For this server
+MCP protocol handshake successful
+44 tools discovered
+All tool names compatible with Claude Desktop
+resources/list endpoint supported
+prompts/list endpoint supported
90
Quality
How is this calculated?
✓Pagination support
✓Filtering support
✓Bounded responses
✓Tool descriptions
✓Parameter quality
✓API design characteristics
For this server
+All tools have descriptions
+Pagination parameters detected
+Filtering/search parameters detected
95
Health
How is this calculated?
✓Success rate
✓Error rate
✓Response latency
✓Tool availability
✓Execution reliability
For this server
+All protocol tests passed
−Tool execution returned errors or warnings
+Acceptable latency (906ms)
+44 tools operational
🔌 MCP Protocol Details
Overview
Zendesk Sunshine Conversations MCP gives AI agents access to customer support — tickets, conversations, and agents. Built with MCPForge, it includes audit logging, tool-level permissions, and governance controls.
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Works with
Connect to your AI client
No setup required — add this config to start using Zendesk Sunshine Conversations MCP immediately.
Verification History
1 verification total · Score updates on re-verification.
Distribution
Not yet published to external directories.
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