Security Report

Zendesk Sunshine Conversations MCP Security Report

Independent security and governance assessment · Assessed June 22, 2026

Security

Compliance

MCPForge Score

Security Findings

Security

+Server reachable and responding

−1 destructive operation detected

−Credentials Vault not configured — API keys may be exposed through direct agent access if tools require authentication

Compliance

−User/contact data handling detected (GDPR/CCPA obligations)

−Deletion operations detected (GDPR Art. 17 audit trail required)

−Credentials Vault not configured — configure to ensure proper server-side key management

Risk Analysis

68 tools analyzed

High Risk24

Medium Risk23

Low Risk21

By Category

Delete13

Billing2

Auth8

Admin1

Write23

○No approval workflows configured

Governance Assessment

Formal Security Review

Not Started

Credentials Vault✗ Not Configured

Endpoint ProtectionNot Enabled

Audit Logging✓ Active — All tool invocations logged

Production Readiness

Verified — Production Ready

MCPForge Score

→Configure the Credentials Vault to protect API keys from direct agent exposure.

→Enable endpoint protection to require API key authentication on direct MCP calls.

→Start a formal Security Review to qualify for the "✓ Security Reviewed" badge.

→Review the 24 high-risk tools and configure approval workflows where appropriate.